Yes. All Matchy Mood products are formulated with care and go through quality checks before dispatch to ensure they meet safety and comfort standards.

No. Our lip oils and glosses are designed to feel lightweight, smooth, and comfortable, without a sticky or heavy finish.

Yes. Our products are created for everyday wear and are gentle enough to be used regularly as part of your daily routine.

No. Matchy Mood currently operates within the country only and does not offer international shipping.

Orders are typically delivered within 3–7 business days, depending on your location and courier service availability.

Orders are usually processed within 1–3 business days after confirmation, excluding weekends and public holidays.

Returns or exchanges are accepted only under specific conditions due to hygiene reasons. Please review our Return and Refund Policy for full eligibility details.

Opened, used, or tampered products are not eligible for return or refund.

You can reach us via phone or email listed on our Contact Us page. Our team aims to respond within 24–48 business hours.

Available payment options are displayed at checkout. All payments must be completed before orders are processed. Althoug we are just accepting right now Cash on delivery and Bank Transfer.