Terms & Conditions

By accessing or using the Matchy Mood website, you agree to the following terms and conditions. Please read them carefully before placing an order.

Website Use

By using our website, you confirm that you are accessing it for personal, non-commercial use and that you agree to comply with all applicable laws and store policies.

Product Information

We make every effort to display accurate product descriptions, pricing, and images. However, slight variations may occur due to lighting, screen settings, or product updates. Such variations do not qualify as defects.

Pricing & Payments

  • All prices are listed in local currency.
  • Prices are subject to change without prior notice.
  • Orders are processed only after full payment is received.
  • In case of pricing or typographical errors, Matchy Mood reserves the right to cancel or adjust the order.

Order Acceptance & Cancellation

Matchy Mood reserves the right to accept, refuse, or cancel any order due to:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraud or policy violations

If an order is canceled after payment, a refund will be processed according to our Return & Refund Policy.

Shipping & Delivery

Delivery timelines provided are estimates. Matchy Mood is not responsible for delays caused by courier services, weather conditions, or incorrect customer information.

Returns & Refunds

All returns and refunds are governed by our Return & Refund Policy. Due to hygiene reasons, cosmetic products are eligible for return only under specific conditions.

Customer Responsibility

Customers are responsible for:

  • Providing accurate contact and shipping information
  • Reviewing product details before purchase
  • Using products according to instructions

Matchy Mood is not liable for issues arising from misuse or improper handling of products.

Intellectual Property

All website content, including text, images, logos, and branding, is the property of Matchy Mood and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Matchy Mood shall not be held responsible for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

Policy Updates

These terms and conditions may be updated at any time. Continued use of the website indicates acceptance of any changes.

Contact Information

For questions related to these terms, please contact us using the details provided on our Contact Us page.